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Debtors Control Section (Accounts Receivable)

The debtors control section within finance are responsible for the billing and collection of all charges levied by the Council and Leisure Trust for goods and services provided. The money collected plays a significant part in funding the Councils overall budget.

Service section are responsible for the raising of charges for goods and service provided and disputes arising must be directed to the issuing service section: telephone number and contact details are held on invoices issued.

West Dunbartonshire Council issues in the region of 60,000 debtors invoices each year for services and goods.

Go paperless! Future invoices can now be e-mailed. This will not only enable you to receive invoices more promptly but also help the Council to save paper and become more efficient.

or contact debtors@west-dunbarton.gov.uk for more information. 

When to Pay

All invoices issued for services and goods provided are due for immediate payment and must be paid in full.

Late Payment

Please note failure to pay on time may result in interest and costs being added to your account, recovery action will be taken where invoices remain outstanding.

If you are having difficulty in paying your invoice in full please contact the Corporate Debt Team on telephone number  01389 737788 to discuss a payment arrangement

Pay online

You can pay any Debtors Invoice online quickly and simply using the Council's website.

Pay an Invoice Online

Please ensure that you have your invoice number (on your business rates letter), a valid debit or credit card and if you have an email account your email address to allow us to send your receipt.

Payment by telephone

Payments can be made using our automated payment line to pay by debit or credit card.

Payment by post

You can send a cheque payable to West Dunbartonshire Council to:

Council Offices
Garshake Road
Dumbarton
G82 3PU

We advise you write your invoice number on the reverse of your payment.

Payments in person

You can make payment by cheque, postal order, cash or debit/credit card at our One Stop Shop in Alexandria or Clydebank.