As of 1 May our Customer Contact Centre operating hours are changing to Monday - Thursday: 09:00 - 16:30 & Friday: 09:00 - 15:30
Customer Contact Centre 01389 738282 (Monday to Friday from 8am till 5pm)
Out of Hours Emergencies 0800 1971004
Social Work Emergencies 0800 811505
Make a Complaint
If you are unhappy with a council service, please use our complaints procedure, as this will allow us to deal with your problem as quickly and effectively as possible.
The Council Offices are open Monday to Friday 8.45am - 4.00pm.
As well as the headquarters, the Council has also has 2 One Stop Shops, one in Alexandria and one in Clydebank offering a range of services and support to visitors.