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Many Council services, including our offices at Garshake and Aurora House, will close for the Public Holidays of the 25 and 26 December and the 1 and 2 of January 2018.

Service availability, including emergency out of hours details, are contained in the information below.

Telephone Contact Centre - 01389 737000

Contact Centre
Monday 25 December and Tuesday 26 December Closed
Wednesday 27 & Thursday 28 December      08.45 – 16.45
Friday 29 December                         08.45 – 15.55
Monday 1 and Tuesday 2 January Closed
Wednesday 3 & Thursday 4 January        08.45 – 16.45

Alexandria One Stop Shop/Clydebank Town Centre Office

One Stop Shop
Monday 25 December and Tuesday 26 December 2017 Closed
Monday 1 and Tuesday 2 January 2018 Closed

Household Waste and Recycling Collection Services

Christmas and New Year Weeks

Household Waste and Recycling Collection Services/strong>
Normal Collection DayAlternative Collection Day
Monday 25 December 2017                       Saturday 23 December 2017
Tuesday 26 December 2017 Sunday 24 December 2017
Monday 1 January 2018 Saturday 30 December 2017
Tuesday 2 January 2018  Sunday 31 December 2017

Special Uplifts

The special uplift service will be suspended from end of business on Friday 22 December 2017 until Monday 8 January 2018. 

Household Waste Recycling Centres

Ferry Road, Old Kilpatrick

Normal operating hours will apply with the exception of Monday 25 December and Monday 1 January 2018 - when the Centre will be closed.

Dalmoak, Renton Road

Normal operating hours will apply with the exception of Monday 25 December and Monday 1 January 2018 - when the centre will be closed.

Community Recycling Points

All community recycling points remain available for recycling glass bottles and other recyclable material during the festive period.

Trading Standards & Environmental Health Services

No services during the period 25 & 26 December and 1 & 2 January 2018. 

Leisure Centres

Leisure Centres
  Meadow CentrePlay DromeVale Pool
24, 25 & 26 December 2017 Closed Closed Closed
27, 28, 29 & 30 December 2017 Open 10am to 6pm Open 10am to 6pm Open 10am to 6pm (10am to 4pm on 30 Dec)
31, 1 & 2 Jan 2018 Closed Closed Closed
3 January 2018 Normal Opening Hours Normal Opening Hours Normal Opening Hours

Community Halls

Community Halls and Leisure Trust Headquarters be closed from Saturday 23 December 2017 to Wednesday 3 January 2018 inclusive.

Clydebank Town Hall & Museum

Closes at 1pm on the 23 December 2017 and reopens Wednesday 3 January 2018

Educational Services

Schools and early years establishments close on Thursday 21 December 2017 and re-open on Monday 8 January 2018.

Libraries & Cultural Services

Libraries
  Saturday 23 Dec Monday 25 Dec Tuesday 26 Dec Wednesday 27 Dec Thursday 28 Dec Friday 29 Dec Saturday 30 Dec Monday 1 Jan Tuesday 2 Jan
Alexandria 9:30am – 1.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -3.00pm 9.30am – 5.00pm 9:30am – 1.00pm Closed Closed
Balloch 9:30am – 1.00pm Closed Closed Closed Closed Closed Closed Closed Closed
Clydebank 9:30am – 1.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -3.00pm 9.30am – 5.00pm 9:30am – 1.00pm Closed Closed
Dalmuir 9:30am – 1.00pm Closed Closed Closed Closed Closed Closed Closed Closed
Dumbarton 9:30am – 1.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -5.00pm 9.30am -3.00pm 9.30am – 5.00pm 9:30am – 1.00pm Closed Closed
Duntocher Closed Closed Closed Closed Closed Closed Closed Closed Closed
Faifley Closed Closed Closed Closed Closed Closed Closed Closed Closed
Parkhall Closed Closed Closed Closed Closed Closed Closed Closed
Closed
Mobile Closed Closed Closed Closed Closed Closed Closed Closed Closed

Registration of Births, Deaths & Marriages etc.

The Clydebank office will be closed on Thursday 21 December at 4pm and will reopen on Wednesday 3 January at 9am.  All Registrations during the festive period will be conducted at the Dumbarton Office, Municipal Buildings, G82 1NR.

Dumbarton Office opening times

Registrars
Friday 22 December Open 9.00am-4.00pm
Monday 25 and Tuesday 26 December Closed
Monday 1 January 2017 Closed
Tuesday 2 January 2017 Closed

For any registration emergencies you can contact a member of the Registrars Team on the emergency mobile tel. No. 07900 052299 between 12pm-2pm

Housing Maintenance and Repairs

An emergency repairs service is available 25 and 26 December 2017 and the 1 and 2 January 2018. please contact the on-call team on 0800 197 1004.

Housing Repairs will operate as per usual on 0800 073 8708 at all other times from 8.30am to 4.30pm.

Homelessness and Allocations

If you have a homeless emergency on 25 and 26 December 2017 and the 1 and 2 January 2018 please phone 0800 197 1004.

Anti-Social Behaviour & Estates

There will be no ASB services on 25 and 26 December and 1 and 2 January

All calls during the above periods of closure regarding ASB should be forwarded to Police Scotland on 101.

Caretaking Service

There will be no Caretaking Service on Monday 25 & Tuesday 26 December 2017 and Monday 1 & Tuesday 2 January 2018.

There will be a reduced Caretaking Service from 8am – 4pm on Sunday 24 December and 31 December.

Please note that the Out-of-Hours Caretaking service will also operate on Saturday 23 & Sunday 24 and Saturday 30 and Sunday 31 December from 8am – 10pm. 

Scottish Welfare Fund

Contact Telephone number: 01389 737640.  Online applications can be made throughout the festive period via the link below.

Scottish Welfare Fund Application

Scottish Welfare Fund
Monday 25 and Tuesday 26 December 2017 Closed
Monday 1 January and Tuesday 2 January 2018 Closed

Burials and Cremation

Bereavement Services Offices, Richmond Street, Clydebank (Tel: 0141 562 2412 or 0141 562 2413)

Bereavement Services
Monday 25 and Tuesday 26 December 2017 Closed
Monday 1 and Tuesday 2 January 2017 Closed 

Clydebank Crematorium (Tel: 01389 874318. Postal code G81 4SL)

Clydebank Crematorium
Monday 25 and Tuesday 26 December 2017 Closed 
Monday 1 and Tuesday 2 January 2017 Closed

The Hall of Remembrance at Clydebank Crematorium will be open Tuesday 26 December and Tuesday 2 January from 9.00am until 4.00pm

Roads and lighting

On 25 and 26 December 2017 and the 1 and 2 January 2018, Roads and street lighting faults can be reported by calling RALF on freephone 0800 373635 or via our website. 

Customers can report faults on 01389 737631 within working hours.

It would be helpful when reporting a lighting fault to supply the street light column number, the House number/name it is outside or near, the street name and the problem with the light.

Social Work

Social Work Services will continue to be delivered throughout the Christmas and New Year period.

The Social Work Standby Service will be available by phone on 0300 343 1505 during weekends and public holidays.

Home Care Services will be operating on an everyday basis.

Festive opening times are available via the HSCP website.

Information on NHS festive opening hours including GP and Pharmacy services are available on the NHS Greater Glasgow and Clyde website.