Published 10 April 2017

A Macmillan drop-in service to offer help and support to those affected by cancer has started in Balloch Library.

Macmillan Cancer Support provide a confidential drop-in information sessions run by Macmillan-trained volunteers.

Volunteers will offer a listening ear, emotional support and information, and are able to refer people to other services such as benefits advice, complementary therapies and counselling. The support will be available to anyone diagnosed with cancer as well as their relatives, carers and friends.

This latest service in Balloch library is in addition to the existing cancer support services available through West Dunbartonshire Council’s Health and Social Care Partnership (HSCP) and the service already available  West Dunbartonshire Libraries at Alexandria, Dumbarton and Clydebank libraries.

Gill Graham, Manager of Libraries and Culture said: “I am delighted to see this service being extended to Balloch library. The drop-in service has been a great addition and well used by residents in our other branches and I’m sure the service will be welcomed not only by people diagnosed with cancer but also their friends and families who can make use of the service too.”

Helen Shearer, Macmillan Services Coordinator for West Dunbartonshire Libraries, said: “We are proud of the partnership between the Council and Macmillan Cancer Support and we are delighted to introduce the service to Balloch library.Since our services launched last year we have assisted over 150 people at the drop-in service and referred more than 50 residents to the Macmillan Benefits and Carers services.

She added: Finding out that you or someone close to you has cancer can be a difficult and confusing time, that’s why we’re here to help support you.

I would encourage anyone affected by cancer to drop in to one of our sessions where they can meet people in similar situations and share their experience with people who truly understand their situation and can offer advice and support. It is vitally important that people know our sessions are available and this additional service confirmed our commitment that no-one in West Dunbartonshire needs to face cancer alone.”

The Macmillan drop-in service is now available at:

Balloch Library: Tuesdays, 1.30pm-3.30pm

Alexandria Library: Mondays, 10.30am – 12.30pm

Dumbarton Library: Wednesdays, 11am – 1pm

Clydebank Library: Thursdays, 12noon – 2pm

The service is keen to hear form anyone who has a few hours to spare to help make a difference to people affected by cancer. Volunteers must have an open friendly manner, be non-judgemental and have good communication and listening skills.  

Anyone interested in becoming a Macmillan volunteer in West Dunbartonshire should contact the Macmillan Team on 01389 608049 or on  07747 791089, or by email: