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West Dunbartonshire Council is carrying out a comprehensive Tenant satisfaction survey.

To ensure West Dunbartonshire Council is providing a high quality service to our tenants we have committed to carry out a comprehensive Tenant Satisfaction Survey. The focus of the survey will be to gather information on how tenants feel about the services the council provides, whether these are being provided to the standard you expect and what tenants see as the priorities going forward. The survey will hopefully provide useful information on current services and how they might be improved.

The Tenant Satisfaction Survey is planned to be carried out throughout September and October by telephone and in some cases face to face interview.  Each survey will be anonymous and will be carried out by an independent research company. The data from the surveys will allow the Council to compare its performance with previous years and with other landlords and help identify any areas where improvements can be made.

If you would like to find out more about the survey contact Jennifer MacMahon on 01389 73 7721 or email

Consultation closes :
Fri 04 October 2019 11:59 PM