We aim to assist vulnerable people, of all ages, to live independently within their own homes wherever possible.
Care at Home Services are part of a range of caring and support services provided by us for people living in their own home, sheltered housing or in adapted accommodation.
Care at Home services can provide practical help for people who have difficulty with:
- personal care
- using the toilet
- preparing a meal
- getting out and about
- performing essential housework and domestic chores and taking medicines.
These services may be provided by us or by an independent organisation.
The services you receive will be based on our assessment of your needs. We will involve you and your family or carer in this assessment.
Support may include :
Care at home :
Assistance with personal care
Assistance with meal preparation
Assistance with shopping, and domestic tasks
Collecting prescriptions and pensions and paying bills
Providing an alarm system so that you can get help in an emergency.
What services are always free?
Personal care for people over 65. This includes help with hygiene and toileting, getting dressed and undressed, getting up and going to bed and preparing meals. It also includes continence management.
People over 65 receiving care in their own home following a one-off hospital discharge (i.e. not part of regular series of hospital admissions/discharges). Up to 6 weeks only.
For Community Alarms there is a charge of £2.52 per week. Everyone is subject to this charge.
For meals there is a charge of £1.96 per meal. Everyone is subject to this charge
Practical tasks such as shopping, domestic tasks, and pension collection are subject to a charge.
How do we work out how much you pay for care at home services?
One of our staff will visit you to assess your income and make sure you are receiving all the benefits you are entitled to. They will also work out the amount of any charges you are due to pay.
After the visit you will receive a letter telling you how much if anything you will need to pay.
There will be a maximum charge of £61.10 per week for Care at Home. Many people will pay less than this.
You will only be charged for the services you receive. You will not be charged if you are on holiday, or in hospital and not receiving any services.
How is your income assessed?
When working out your weekly income,any housing costs such as rent, mortgage or council tax and water rates will be deducted from your total weekly income.
Certain types of benefits will be ignored. These include:
- Disability Living Allowance (Mobility rate)
Any benefits paid for or on behalf of a child.
We also disregard the first £10 of the following: War disablement pension and War widows pension
If you have savings of up to £10,000 they will be ignored. Where your savings exceed £10,000, £1 will be added to the weekly income for every £500 of savings (or part thereof) you have over £10,000. For example if you have £12,200 of savings, an assumed income of £5.00 would be added to your weekly income.
You must tell us immediately if your income changes.
If you choose not to provide us with your financial details the maximum charge for services will be applied.
In cases of hardship in the first instance you should contact the Home Help Organiser dealing with your assessment.
There are a number of ways in which you can pay Care at Home charges. Further information is available on the Care at Home - Payments options page.
Day services can help individuals stay active, meet with other people and give carers a break. People may only access these services for a short while, for example to regain confidence after a fall or spell in hospital.
Day Centres in West Dunbartonshire
WDC Day Centres
Frank Downie Day Centre
Tel.: 0141 952 0650
|Queen Mary Day Centre
35 Queen Mary Avenue
Tel.: 0141 952 3372
Further information on living independently at home is available on the Health and Social Partnership website.