It is the aim of the Care at Home Service to assist vulnerable people, of all ages, to live independently within their own homes wherever possible. It is our objective to work alongside people who use our services, their families/friends and our partners i.e. health, private and voluntary agencies, to develop, provide and review individual care packages based on assessed need.
Services are provided after an assessment of need has taken place within an appropriate setting by trained staff.
While the community alarm service is delivered to a wide range of service user groups, priority will be given to those:
To be assessed or for further information on the Community Alarm Service contact your local social work office.
Dumbarton Area Team - Tel: 01389 776498
Clydebank Area Team - Tel: 0141 951 6180/6240
Referrals can be made by Social Care, Health and Housing staff as well as friends, relatives and self referrals. Alternatively, you can contact your case manager if you currently receive support from the HSCP.
A charge of £2.42 per week is applied to all service users.
The community alarm service is staffed 24 hours per day, 365 days per year. Each call is prioritised and assessed as per the nature of the emergency.
Further information on the Community Alarm Service is available on the HSCP website.
You can pay your community alarm service charge online quickly and simply using the Council's website.
Please ensure that you have your invoice number (this can be found on your invoice), a valid debit or credit card and if you have an email account your email address to allow us to send your receipt.