Skip to content

What is Community Alarm Service?

It is the aim of the Care at Home Service to assist vulnerable people, of all ages, to live independently within their own homes wherever possible.  It is our objective to work alongside people who use our services, their families/friends and our partners i.e. health, private and voluntary agencies, to develop, provide and review individual care packages based on assessed need.

Will Community Alarm Service help me?

Services are provided after an assessment of need has taken place within an appropriate setting by trained staff.

While the community alarm service is delivered to a wide range of service user groups, priority will be given to those:

  • People who are at risk of being admitted to hospital or care.
  • People who require support to aid an early discharge from hospital.
  • People who are terminally ill.

How to apply

To be assessed or for further information on the Community Alarm Service contact your local social work office.

Dumbarton Area Team - Tel01389 776498

Clydebank Area Team - Tel0141 951 6180/6240 

Referrals can be made by Social Care, Health and Housing staff as well as friends, relatives and self referrals.  Alternatively, you can contact your case manager if you currently receive support from the HSCP.

Do I have to pay?

A charge of £2.52 per week is applied to all service users.

Level of Service 

The community alarm service is staffed 24 hours per day, 365 days per year.  Each call is prioritised and assessed as per the nature of the emergency.

Further information on the Community Alarm Service is available on the HSCP website.

Pay online

You can pay your community alarm service charge online quickly and simply using the Council's website.

Pay online

Please ensure that you have your invoice number  (this can be found on your invoice), a valid debit or credit card and if you have an email account your email address to allow us to send your receipt.