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As your landlord West Dunbartonshire Council has a statutory duty to carry out a gas safety check of your property at least every twelve months. We will check Council owned gas appliances, flues and pipe work.

We will contact you to arrange a convenient appointment for your gas safety check, we can offer evening and Saturday morning appointments if required. If you need to rearrange your appointment please contact our Gas Contractor City Technical as soon as possible.

Gas repairs

For servicing and repairs to your gas central heating or hot water you can contact our gas contractor (City Technical Ltd) direct on 0844 579 6493, alternatively if calling from a mobile 0141 646 5091.

If you smell gas, please phone the emergency number 0800 111 999 immediately. This is a freephone number unless calling from a mobile phone.

Repairs to any gas appliances you have installed are your own responsibility. You should report repairs to gas fires or boilers in the normal way.

Gas Servicing is Compulsory!

If you do not allow us access to your property to carry out an annual safety check you will be in breach of your tenancy agreement and we will take you to court.

Your responsibilities explained in more detail.

If there is any reason why giving us access is difficult please call City Technical Ltd as soon as possible to let them know why and they may be able to help.

Why do we need to carry out an annual gas safety check?

Gas appliances require annual servicing to ensure they are working safely and efficiently.  Our Responsibilities explained in more detail.

Danger Signs

You may not notice any danger signs until it is too late. This is why the annual safety check is  important. However, if you notice any of the following please contact us.

  • Gas flames that normally burn blue burning yellow or orange
  • Soot staining on or just above an appliance
  • Excessive condensation

Symptoms of Carbon Monoxide Poisoning?

Symptoms can include drowsiness, headaches, chest pains, sickness, diarrhoea and stomach pains. If you develop these symptoms suddenly and for no apparent reason when you use a gas appliance switch off all your appliances and contact your doctor.

Smell gas or believe you have a gas leak

  1. Switch off all your gas appliances
  2. Open your windows
  3. Do not do anything that might cause a spark or naked flame
  4. CALL THE GAS EMERGENCY (Scotland Gas Network) on 0800 111 999. If you are using a mobile call from the outside of your property. They will attend within 1 hour.