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Please see below for information on disruptions and closures to our health and social care services as a result of COVID-19.  They are listed in alphabetical order:


Please do not attend the services unless you are specifically asked to do so and have no symptoms of coronavirus (high temperature, new continuous cough and/or a change in sense of smell or taste).  Further information is available here:

All staff are working from home and are supporting children and families via electronic means and by phone.

Families working with the service have been informed how to make contact with the service if they need it. Support is available 24hrs a day.

We have taken the precautionary measure of limiting all non-essential visits to our care homes until further notice.

The health and safety of our residents is paramount and we are maintaining our stringent health and safety practices and have protocols in place to reduce the impact in our care homes.

In order to maintain contact between friends and family members, we are encouraging increased interaction via social media, letters and video calls. In addition we’re introducing a new online facility to provide regular updates to families on their relatives.

Day Care services have also been suspended until further notice.

We would like to thank residents, relatives and friends for their continued understanding and support.

Guidance has been published on the Scottish Government website and NHS Inform, and circulated via carer organisations. It prompts carers to put plans in place for what happens if they are unable to care for a period, and familiarise themselves with the public health advice on how to protect themselves and the person they look after from infection.

Health Visiting and School Nursing Teams are currently operating at a reduced level with contingency plans in place for those families who require essential home visits or contacts.

Telephone contact arrangements have not changed and any variations will be communicated to parents.

With most children set to be off school for an extended period, we’re asking everyone to help protect children who may be at risk.  Further information is available on the Children at Risk page.

Updated information for people in West Dunbartonshire (who are in receipt of Direct Payments) about the impact of the Coronavirus on their social care services can be found:

Due to increased risk to women during COVID19, a service will be put in place on a Tuesday 10-1pm and Thursday 10-1pm at Bridge Street Office, Dumbarton. This service will provide crisis support for women affected by domestic abuse. Alternatively please call 013897 38484 where your call will be directed appropriately.

The social work duty telephone number remains 0141 562 8800.

Since Monday 30 March 2020, Learning Disability Services has been based in Dumbarton Day Centre, Bruce St, Dumbarton.

Tel: 01389 608 345

Hey Girls period protected


In a bid to help tackle period poverty, West Dunbartonshire Council receives Scottish Government funding and is working together with UK Social Enterprise @HeyGirlsUK, making sure our communities have free access to period protection in community venues across the authority.

Most of our usual community collection venues were temporarily closed during COVID-19 or had restricted access, and ongoing changes to local restrictions has resulted in some being closed again.  Despite this, free sanitary products will continue to be available throughout West Dunbartonshire.

We have been working with our local partners, West Dunbartonshire Community Foodshare and Food for Thought, to ensure the products are available to those who need them when accessing emergency food parcel provision. 

We have an online ordering service so you can still get access to the products you need.  Anyone who menstruates is welcome to use this free service, but you must live in West Dunbartonshire and provide a West Dunbartonshire post code for delivery. 

A period pack can be ordered which contains a 3-month supply consisting of a combination of day time and night time towels/tampons.  We have recently extended this service to include the option of a reusable menstrual cup (with steriliser pot) and reusable liners, pads and pants.

Product can take 2-3 weeks to arrive, dependent on stock availability, and will be sent via Royal Mail.  This service will run for as long as required whilst community access is affect by Covid so you can re-order when your supply has run out.

Complete your online order 

Social care providers, personal assistants and unpaid carers in West Dunbartonshire who require Personal Protective Equipment (PPE) for their role can now access it locally.

A series of local hubs have been established across the country to ensure PPE continues to be distributed to those with the greatest need.

West Dunbartonshire Health and Social Care Partnership is working with the Carers of West Dunbartonshire to provide free PPE to local carers based on their needs.

Carers are encouraged to contact the local Carers Centre where a member of staff will assess their requirements and refer everyone who is eligible for PPE to the Hub which has been established to supply this area.

Call the Carers Centre on 0141-941-1550.

Information on PPE Social Care Distribution Hubs – 12/05/20

Details will be updated as information evolves.

For more information on PPE and guidance on when it is required visit

No disruption to service.

All local children’s houses are operational with staff working within the guidance set for caring at this time. This has included social distancing and hygiene processes. 

Schools are open for children of key workers and places have been assigned on a priority basis.

The school hubs for St Peter the Apostle High School and St Eunan’s Primary will be located at St Eunan’s Primary.

From Tuesday 5 January, West Dunbartonshire along with the rest of Scotland moved from Level 4 to a temporary Lockdown, with new guidance to stay at home except for essential purposes.

Full guidance can be found at:

Coronavirus (COVID-19): stay at home guidance - (

Please read this guidance carefully.

We know relatives will want to visit tenants in this category in their own homes at our sheltered housing complexes. However, we want to make sure this can only happen safely whilst recognising that for some who are ‘shielding’ this will not be possible.

People who live in different places can form an extended household sometimes called a social bubble in the following circumstances:

If you are an adult and you live alone and the members of one other household (of any size) can agree to form an 'extended household'. This will allow  people who live alone be considered part of another household in order to reduce loneliness, isolation and to provide mutual social support.

However, if one member of a household gets coronavirus, there is a strong likelihood that other members of that household will also catch it. For this reason, there are some important rules that extended households should follow to remain as safe as possible:

  • a household must not form an extended household with more than one other household
  • households can end the arrangement at any time, but should not then form an extended household with a new household for at least a 14-day period. 

All the adults living in both households should agree to form the extended household. Forming an extended household is an important decision that should be properly discussed and agreed beforehand. Physical distancing between members of an extended household is not required.

Once two households have agreed to form an extended household, they may meet indoors, visit and stay at each other’s homes, and do everything that people in other households can do, such as watch TV, and share a meal.

Members of an extended household are considered to be one household for the legal requirements on meeting other households and going outside, and for the guidance in this document about seeing friends and family and about exercise and leisure activity.

If someone in the extended household develops COVID-19 symptoms, to avoid spreading the virus all members of the extended household must isolate immediately if they met the symptomatic person at any time between 2 days before and up to 10 days after their symptoms started.

If the symptomatic person tests positive, all members of their direct household must isolate for 10 days from the start of symptoms. Similarly, other members of the extended household must isolate for 10 days from when the most recent contact took place. Isolate means staying in your own home for the full 10 days.

Those at a higher risk of severe illness from coronavirus (including people over 70, people who are pregnant and people with an underlying medical condition) may take part in an extended household arrangement, but should strictly follow the handwashing, surface cleaning and respiratory hygiene guidance on the NHS Inform website.

For tenants and families who are forming a extended we ask that visitors must:

  • Inform the sheltered housing supervisor of who makes up the extended household.   We ask that you notify us during dayshift office hours of this (8.30am to 4.15pm) and prior to any first visit taking place. We will keep a register of extended households in our complexes
  • Wear a face covering at all times in all communal corridors and areas of our complexes this includes when entering the building, and leaving your relatives flat.
  • Use the hand gel provided when entering and leaving the building.  Read the instructions on how to clean your hands with gel effectively.
  • Go directly to your relative’s flat, please do not wait in communal areas and avoid touching any surfaces. Please note that communal facilities cannot be used by visitors to our complexes. 
  • Only use the lift in Gray Street where absolutely necessary.
  • Visitors are asked to wait outside the complex or leave when Home Carers or our supervisors are visiting. Under no circumstances can you wait in the corridors.
  • Follow social distancing guidelines of 2 metres when inside the communal areas.
  • You must inform us if anyone immediately within the extended household (this includes people in your own household) becomes symptomatic or tests positive for Covid-19.  The symptoms are :
    • Re-occurring cough
    • High temperature,
    • Loss of taste and or smell

If you have any questions please speak to your Sheltered Housing Supervisor in this first instance. If your supervisor is not on duty call the alarm and ask for a manager to call you.

For support, please phone: 01389 776499

Specialist Children’s Services are operating with reduced staff numbers.

Information can be found: 


Coronavirus/Covid 19 – general support and resources for you and your family:  

Greater Glasgow and Clyde’s website on Coronavirus/Covid 19 has lots of information

  • support and resources on physical health
  • mental health
  • anxiety and OCD
  • depression & low mood
  • relaxation & mindfulness
  • children & family resources
  • social and financial information

Support during COVID19: Useful Websites and Resources