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The Council are reviewing the Rent Collection Policy and have created a survey to gather tenants views on the proposed changes.

The main proposed changes are -  

  • Inserted Universal Credit (UC) as the Council went live with full UC roll-out in November 2018 at various points in policy, and
  • Appendix 2 of the policy has been amended to reflect the change in our approach to rent collection including the role the Housing Officer. 

You can complete the survey at https://www.surveymonkey.co.uk/r/2PL9LV5

All answers and comments will help us ensure the policy meets the requirements of providing a fair and balanced approach to rent collection. 

You can also download the Draft Rent Collection Policy for information.

This consultation closed
Mon 30 March 2020 11:59 PM