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The Council are reviewing the Rent Collection Policy and have created a survey to gather tenants views on the proposed changes.

The main proposed changes are -  

  • Inserted Universal Credit (UC) as the Council went live with full UC roll-out in November 2018 at various points in policy, and
  • Appendix 2 of the policy has been amended to reflect the change in our approach to rent collection including the role the Housing Officer. 

You can complete the survey at

All answers and comments will help us ensure the policy meets the requirements of providing a fair and balanced approach to rent collection. 

You can also download the Draft Rent Collection Policy for information.

This consultation closed
Mon 30 March 2020 11:59 PM