Many Council services will be operating an emergency or out of hours service for the Easter public holidays.

Details are contained in the information below.

Telephone Contact Centre - 01389 737000

The Contact Centre will be closed on:

  • Friday 18th April 2025 
  • Monday 21st April 2025 

Rubbish and Recycling

Bin collection

No change to bin collections

Recycling Centres

Dalmoak and Ferry Road Household Waste Recycling Centres will open over the Easter weekend.

Leisure Centres and Community Halls & Pitch Bookings

For more information on Community Facilities, Outdoor Pitches and Leisure Centres please visit the Easter weekend opening hours page.

Educational Services

Further information is available on the Term Dates 2024/25 page.

Libraries & Cultural Services

Please note -

All WDC Libraries will be closed on Friday 18th, Saturday 19th and Monday 21st April for the Easter weekend holidays.

All Libraries will reopen as normal on Tuesday 22nd April.

WDC Library opening times and contact details are available at Library branches.

Remember you can still browse and borrow eBooks, eMagazines, eNewspapers and eComics from our online Digital Library.

Registration of Births, Deaths & Marriages etc.

Registration Services will be closed on:

  • Friday 18th April 2025
  • Monday 21st April 2025

Between 10am-12noon on Monday 21st April 2025 an emergency registration enquiry line will be available on 07900052299.

The office reopens on Tuesday 22nd April 2025 at 9.00am.

Homelessness and Housing Options

On Friday 18th April 2025 and Monday 21st April 2025, our out of hours service will be available from 8am until 8am the following morning.

Homelessness duty service team can be contacted on the other days - 01389 776400.

Should you find yourself homeless or threatened with homelessness during this time then please contact us on the Council’s out of hours emergency number Freephone 0800 197 1004.

If you are roofless and require temporary accommodation we will discuss a health questionnaire which will enable us to operate safe systems of working if we require any face to face contact.

If your enquiry isn’t urgent you can email us at HousingOptionsHomelessness@west-dunbarton.gov.uk, or contact the homelessness duty service team on 01389 776400 during office hours.

Housing Maintenance and Repairs

An emergency repairs service is available on:

  • Friday 18th April 2025
  • Monday 21st April 2025

Please contact the on-call team on 0800 197 1004.

Scottish Welfare Fund

The Welfare Fund will be closed on:

  • Friday 18th April
  • Monday 21st April

Online applications can be made on public holidays via the link below -

Roads and lighting

On Friday 18th April and Monday 21st April emergency roads and street lighting faults can be reported by calling RALF on Freephone 0800 373635. 

Customers can report non emergency faults via the website or by calling 01389 737542 within working hours.

It would be helpful when reporting a lighting fault to supply the street light column number, the House number/name it is outside or near, the street name and the problem with the light.

Social Work

Social Work Services will continue to be delivered as normal over the Easter period.

The Social Work Standby Service will be available by phone on 0300 343 1505 during weekends and public holidays.

Home Care Services will be operating on an everyday basis.

Information on NHS opening hours including GP and Pharmacy services are available on the NHS Greater Glasgow and Clyde website.

Working4U Service

The Working4U Service will be unavailable on Friday 18th April and Monday 22nd April. 

Any referrals made to this service will be dealt with on their return.