What is a Letter of Comfort?

On occasions unauthorised works come to light when a property is due for sale.  In such circumstances Building Standards may be requested to inspect a property with a view to issuing a Letter of Comfort.

Letters of Comfort are only available for works carried out between June 1964 and 1 May 2005.  For works carried out after 1 May 2005 you must apply for a Certificate of Completion where no building warrant was obtained (LATCOM) and you should apply for this via the eBuilding Standards portal

A Letter of Comfort does not state that the works comply fully with the Building Regulations rather that the Local Authority has inspected the works and have no immediate concerns.

  • The fee for a Letter of comfort inspection is £286 for works with an estimated value of up to £10,000
  • For works with a value exceeding £10,000 the fee chargeable is as noted on the rear of the Letter of Comfort application form.
  • Any re-inspections required as a result of remedial works are charged at £85.

Further information on fees is available in the Letter of Comfort Guidance.

How to apply for a Letter of Comfort

You can apply for a Letter of Comfort by completing the application form and returning it to us:

Letter of Comfort Application

How to apply for a Letter of Comfort Re-inspection

If following our inspection of the work we are unable to issue a Letter of Comfort we will write to advise of any remedial work that requires to be carried out.  Once you have completed the remedial works a re-inspection application will require to be made and appropriate fee paid.

Letter of Comfort Re-inspection application